Xiaomi is fixing drowned phones and laptops for free after brutal floods in China

Service centers in Jiangxi, Hunan, and Hubei provinces are transforming into temporary rescue shelters for drowned tech. From May 22 to June 20, 2026, Xiaomi is wiping away the tears and rust from soaked electronics without asking for a single cent.

The program doesn't just cover standard smartphones. The free resurrection service applies to everything from tablets and laptops to Mijia smart home appliances, fitness trackers, and headphones. Even if an entire smart washing machine decided to take a swim in the living room, the company's technicians are ready to diagnose, clean, and repair the waterlogged machinery.

For those stranded in the flood zones, physical stores are offering more than just screwdriver work. People can walk in to get free drinking water, access Wi-Fi, and borrow chargers while waiting for their drowned tech to breathe again. Customers can access this emergency support by simply walking into a brick-and-mortar store or submitting a distress signal through the Xiaomi Mall app.

Usually, dropped-in-the-toilet accidents or act-of-God floods are the absolute favorite excuse for corporate warranty departments to say "not our problem" and charge a premium for replacements. This time, however, the corporate bean counters were apparently locked in a closet while the PR team ran wild with the checkbook.

It is a brilliantly calculated chess move that turns a regional natural disaster into a masterclass in brand loyalty. While competitors continue to charge rent-sized fees for a drop of moisture under the screen, some companies have figured out that helping people dry their laundry and boot their laptops is worth infinitely more than any billboard campaign.